These Terms of Service (“Terms”) govern your use of the Ghostly platform and services (“Services”) operated by Clubhub d.o.o., a company registered in the Republic of Croatia with its registered address at [Insert Full Address] (“Ghostly”, “we”, “our”, or “us”).
By accessing or using Ghostly, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.
1. Introduction
These Terms constitute a legally binding agreement between you and Clubhub d.o.o. regarding your use of Ghostly’s website, applications, and related tools. These Terms apply to all users of the Services, including visitors, customers, and account holders.
If you are using Ghostly on behalf of a company, organization, or other legal entity, you confirm that you are authorized to bind that entity to these Terms.
2. Our services
Ghostly is an AI-powered workspace that helps individuals and teams communicate more clearly, process information faster, and organize thoughts effectively.
We provide:
An AI-enhanced assistant for writing, thinking, and task planning
Real-time collaboration tools
Personal and team dashboards for productivity and clarity
We reserve the right to modify or discontinue any feature or part of the Services at any time, with or without notice.
3. Eligibility
To use Ghostly, you must:
Be at least 16 years old (or the minimum legal age in your country)
Have the authority to enter into these Terms
Not be barred from using the Services under applicable laws
By using Ghostly, you confirm that all information you provide is accurate and complete.
4. Account registration and security
To access certain features, you must create an account. You agree to:
Provide accurate, current, and complete information
Keep your login credentials confidential
Be responsible for any activity that occurs under your account
We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity.
5. Subscription plans and payments
Ghostly offers both free and paid subscription plans. If you purchase a paid plan:
Billing: You authorize us to charge your chosen payment method at the frequency stated (monthly or annually).
Renewals: Subscriptions automatically renew unless you cancel at least 24 hours before the renewal date.
Cancellations: You may cancel at any time from your account settings. You will retain access until the end of your billing period.
Refunds: All payments are final. We do not offer refunds for partial months or unused time, except where required by law.
Prices are displayed in USD and include applicable VAT (PDV), unless otherwise noted.
6. Acceptable use
You agree to use Ghostly in a lawful, respectful, and secure manner. You may not:
Use Ghostly for illegal or fraudulent purposes
Infringe upon intellectual property or privacy rights
Upload or transmit malware, viruses, or harmful code
Reverse engineer, copy, clone, scrape, or replicate any part of the Services
Use automated systems (e.g., bots) to access or interfere with the Services
Access the Services for the purpose of building a competing product
We reserve the right to monitor usage and suspend or terminate access for violations of this policy.
7. Cancellation, suspension, and termination
7.1. Cancellation by User: You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing cycle. No refunds will be provided for the remaining period and no refunds will be provided for any fees paid.
7.2. Termination by Company: We reserve the right to suspend or terminate your access to the Services at our sole discretion, with or without cause or prior notice, including but not limited to violations of these Terms.
7.3. Effects of termination: Upon termination, all rights granted to you under these Terms will immediately cease. You remain liable for all charges accrued up to the time of termination.
7.4. Data deletion: We reserve the right to delete or disable access to any data associated with your account upon termination. We shall not be liable for any loss of data resulting from termination.
8. Intellectual property rights
8.1. Ownership: All rights, title, and interest in and to the Services, including all intellectual property rights, are and will remain the exclusive property of Clubhub Ltd. and its licensors. All materials provided through the Services are protected by copyright, trademark, and other applicable intellectual property laws.
All content and functionality within Ghostly - including but not limited to code, UI, design, text, graphics, logos, and software - is the exclusive property of Clubhub d.o.o. or its licensors. All rights are reserved.8.2. License grant: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.
8.3. Restrictions: You shall not:
Modify, adapt, or create derivative works based on the Services.
Reverse engineer, decompile, or attempt to extract the source code of the Services.
Remove, alter, or obscure any proprietary notices on the Services.
8.4. Feedback: Any feedback, comments, or suggestions you may provide regarding the Services is entirely voluntary, and we will be free to use such feedback, comments, or suggestions as we see fit without any obligation to you.
You retain full ownership of any original content you upload or generate using Ghostly. By using our Services, you grant us a limited, non-exclusive license to process and display this content solely to provide you with the Services.
9. Beta features
Ghostly may offer features marked as “Beta” or “Experimental.” These are provided “as is” and may be unstable or change without notice. By using Beta features, you do so at your own risk.
10. Data protection and privacy
10.1. Compliance with data protection laws: Both parties agree to comply with all applicable data protection and privacy laws, including the General Data Protection Regulation (GDPR) and any other relevant legislation.
10.2. Privacy Policy: Our collection, use, and processing of personal data are governed by our Privacy Policy, which is incorporated into these Terms by reference.
10.3. Data security: We implement appropriate technical and organizational measures to protect your data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
10.4. Data breach notification: In the event of a data breach affecting your personal data, we will notify you without undue delay after becoming aware of the breach.
10.5. Data Processing Agreement: If required by applicable law, a separate Data Processing Agreement (DPA) between you and us will govern the processing of personal data.
10.6. Use of AI services: By using Ghostly, you consent to the processing of certain data by third-party providers, including OpenAI, to enable AI-driven features within the Services. This processing will comply with applicable data protection regulations, including the GDPR for users in the European Union.
10.7. Cookie usage and consent: We use cookies to improve your experience on our website and to analyze website traffic. For users in the EU, consent for non-essential cookies will be requested in compliance with the GDPR and the ePrivacy Directive. You can manage cookie preferences via your browser or our cookie management tool.
11. Third-party services
Ghostly integrates with third-party tools (e.g., OpenAI, Supabase, Stripe). We are not responsible for the performance, accuracy, or availability of these services.
Any use of third-party tools is subject to their respective terms of service and privacy policies.
12. Service availability and modifications
We strive to maintain uptime and service quality, but we do not guarantee uninterrupted availability. Ghostly may experience outages due to maintenance, updates, technical issues, or force majeure.
We may update the platform, fix bugs, or introduce new features at our discretion.
13. Termination
You may stop using Ghostly at any time. You may also delete your account by contacting us.
We may suspend or terminate your account if:
You violate these Terms
You engage in abusive or unlawful behavior
Required by law or government request
Upon termination, your access will cease and your data may be deleted in accordance with our retention policy.
14. Disclaimers
Ghostly is provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee that:
The Services will be error-free or secure
The Services will meet your specific goals or expectations
Any content generated by Ghostly is accurate, complete, or reliable
You are solely responsible for how you use the outputs provided by the AI or any feature of the platform.
15. Limitation of liability
15.1. Indirect damages: To the fullest extent permitted by law, in no event shall Clubhub Ltd. be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising out of or related to your use of or inability to use the Services.
15.2. Liability cap: To the fullest extent permitted by law, the aggregate liability of Clubhub Ltd. and its affiliates to you for all claims arising out of or relating to the use of or inability to use the Services, whether in contract, tort, or otherwise, is limited to $99.
15.3. Basis of the bargain: The limitations set forth in this section are fundamental elements of the basis of the bargain between you and us.
In any case, our total liability for any claims relating to the Services will be limited to the amount paid by you to us in the 12 months prior to the event giving rise to the claim.
16. Indemnification
You agree to indemnify, defend, and hold harmless Clubhub Ltd., its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
Your violation of these Terms.
Your use of the Services.
Your violation of any third-party rights, including intellectual property or privacy rights.
Your violation of any applicable laws, rules, or regulations.
In no event shall we be liable for any claims arising out of or related to your failure to obtain necessary consents or comply with applicable laws when using the Services.
17. Changes to the Terms
17.1. Right to modify: We reserve the right to modify or update these Terms at any time, at our sole discretion.
17.2. Notice of changes: We will notify you of significant changes by posting the new Terms on the Website and updating the "Last Updated" date. For material changes, we may provide additional notice, such as an email notification.
17.3. Acceptance of changes: Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the new Terms, you must stop using the Services.
18. Governing law and dispute resolution
15.1. Governing law: These Terms and any disputes arising out of or relating to them or the Services will be governed by and construed in accordance with the laws of the Republic of Croatia, without regard to its conflict of law principles.
15.2. Jurisdiction: You agree that any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the courts located in Zagreb, Croatia, and you consent to the jurisdiction of such courts.
15.3. Injunctive relief: Notwithstanding the foregoing, we reserve the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or restrain breaches of these Terms.
19. Miscellaneous
16.1. Entire agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and Clubhub Ltd. regarding the Services and supersede all prior agreements and understandings.
16.2. Severability: If any provision of these Terms is found to be invalid or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
16.3. Waiver: No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right under these Terms shall not constitute a waiver of such right.
16.4. Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms at any time without notice or consent.
16.5. Force majeure: We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor shortages, or governmental actions. In such events, we shall not be liable for any damages or losses incurred by you.
16.6. Relationship of Parties: Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employment relationship between you and us.
20. Contact information
If you have any questions, concerns, or feedback regarding these Terms or the Services, please contact us at:
Clubhub d.o.o.
Email: hello@ghostly.ai
10000 Zagreb, Croatia